Filing a Claim
To file a claim, contact the Assurant Claims Department at 1-800-358-0600. Claims can be submitted 24 hours a day, 7 days a week.
When filing your claim, be prepared to provide a detailed explanation of the events and have the following information ready:
Policy number
Police or Fire Department report number
Landlord or Property Manager’s phone number
Customer Service Hours
If you are an existing policyholder, you can manage your policy online anytime at www.myassurantpolicy.com — 24/7, 365 days a year.
You may also contact Customer Service by phone at 1-800-432-8612. Representatives are available Monday through Friday, 8:00 a.m. – 8:00 p.m. ET.