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What if my renter is unable to pass identity authentication?

When renters begin the process to initiate their credit and criminal report, they are required to answer a series of personal questions to authenticate their identity and grant consent to screening before their credit and criminal information is made available to a landlord. If a potential tenant has difficulty with this process, please have him or her contact customer service directly at 1-888-222-1009 for further assistance.

Still need help? Contact Rentler Support (1-888-222-1009) Contact Rentler Support (1-888-222-1009)