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Why can’t I complete the entire process without the renter logging on?

Rentler’s background tool is a consumer-initiated service, meaning the consumer (renter) plays an active role in deciding when and to whom to release sensitive personal information. The process is conducted online, keeping this information secure. Other services that do not actively involve the renter require more landlord involvement and often have less secure methods of obtaining and returning sensitive consumer information.

Still need help? Contact Rentler Support (1-888-222-1009) Contact Rentler Support (1-888-222-1009)