How do I record a payment made outside of Rentler?
If your tenant makes a rent payment outside of Rentler (for instance, if a tenant needs to pay cash one month) you can still record it for accounting purposes.
1.In the Payments dashboard, select the property you would like to enter a manual payment for.
2. Under Upcoming Payments you will see a link that says 'Record Manual Payment', click that.
3. A window will pop up that allows you to select the tenant name, payment date, and payment amount. After you enter the information, click 'Record' and your payment will be added.
4. Once you enter your manual payment, it will show up in your Payments dashboard.